Ordering / Refunds

 

Ordering Online

 

 
There are three options available to pay for your order 1) we will call you for payment details 2) you can fax your order or 3) by personal cheque. We do not take credit or debit card payments on this website.
 
If you wish, you may also send us a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.
 
Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal cheque. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to Villagers Sausages, 91 The High Street, Beckenham, Kent BR3 1AG.
 
 
Return / Refund Policy
 
We do not accept returns as all our sausages are freshly made and every item we sell is carefully inspected before it is shipped.
 
We will be happy to refund you of any money if your order is cancelled or if you place an order by mistake before we start to make your sausages. We will refund you of any money which you are overcharged. Orders will not be refunded if you are not in to take the delivery or you change the shipping address after we have sent the sausages by courier as these are perishable goods and cannot be resold.

No orders will be refunded if they not signed for. Orders can be delivered to work addresses. Once signed for orders are not refundable. 
 
Please telephone us on 020 8325 5475 or you can email us by visiting the Contact Page